i am soooooo... tired...
especially after doing so many mornings...

not exactly morning shift...
but 7am to 4pm...

haiz...

and always have to be on guard,
juz in case the auditors will pop by suddenly...
giving us a SURPRISE visit...

and once we receive the news that the auditors might be coming,
we will have to be on standby,
and back to our designated area...
welcoming them...

super sianz lohz...

then when not activated,
we have to go and "sweep" the dept...
make sure everyone adhere to the survey standards...
make sure that every area is clean, neat and tidy...
consumables are not overstock like machim going to fight World War 3 lidat..
doing last mins changes to stuff...
and going around the wards and clinics to "sweep" every single case notes...
going thru them and make sure the documentations are completed...

at the same time...
we have to go thru all the audit standards...
wat are the common questions they will ask...
and memorise the model answers those auditors wanna hear...

feeling really stressed out as our dept, our upper management, and esp our Senior Nursing Manager, had put in alot alot of hope in the 5 of us...
as they really spend alot of time "training" us on this JCI audit...

thus...
the last thing u will wanna do is to mess it all up...
and disappoint them....

haiz...
others simply wont understand wat we are going thru...

they might think that we like so free lidat...
come to work at 7 am,
then go tea at 8 am..
then come back dept...
walk walk around...
check check on them...
no need to serve patient...
juz sit around and wait for auditors to come...

actually the "waiting" is the killing part..
bcoz u dun know when they will be coming...
and wat kinda question they might ask u...
and wat if u cant answer...
wat if they found discrepancy??
who's gonna shoulder the responsibility there and then??
who's gonna be questioned and drilled on??

US...

THE 5 OF US!!!

and of course...
the nursing managers too...

haiz...
its juz like waiting for ur end to come lidat...

alot of others dun understand...
why we are so special to be chosen...

ask me...
i oso dun know...

then some dun even understand our role...
they think we juz sit there and do nothing...

exactly!!!

we dun do anything,
or engage in any patient activity...
bcoz juz in case the auditors come...
and if we are busy or engage with a paitent,
the auditors will attack other staff...
and audit them...

thus we have to stand out and take the auditors,
so as to "protect" other staff from kanan-ing the auditors...
we are like saving other's ass lohz!!!

but they dun understand lohz...

haiz...

anyway...
i am tired...

i got another day to go...
and its the last day of our audit liao....

and i have a damn strong instinct that they will come tml as they have not really audited our dept yet...

haiz...

andrea...
good luck...